Terms of service
Effective Date: 3 January 2026
Contact: hello@marishamistry.com
Website: www.marishamistry.com
Overview
This website is operated by Marisha Mistry. Throughout the site, the terms “we”, “us”, and “our” refer to Marisha Mistry. By using our website and purchasing from us, you agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies linked or referenced here.
These Terms apply to all users of the site, including browsers, customers, and contributors of content. If you do not agree with these Terms, you must not access this site or use our services.
We reserve the right to update these Terms at any time. Continued use of the site after changes are made constitutes acceptance of the revised Terms.
1. Store Terms
By using this site, you confirm that you are at least the age of majority in your location or have given us consent to allow any minor dependents to use the site.
You agree not to use our products for any illegal or unauthorised purpose. Any breach of these Terms will result in immediate termination of service.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce or exploit any part of our service without written permission.
Credit card data is always encrypted during transfer over networks.
3. Product Information
We strive for accuracy in our product descriptions and pricing. However, we cannot guarantee that your device’s screen will display colours and details exactly. All products are handmade and may feature small variations.
We may change or discontinue products at any time without notice.
4. Handmade Nature & Availability
Our products—including Mashquin kits, handmade baubles, and occasional bespoke items—are made in small batches. As such, stock is limited and availability may vary.
We reserve the right to limit quantities or restrict sales on a case-by-case basis.
5. Pricing & Orders
Prices are subject to change without notice.
We may refuse or cancel any order at our discretion, including multiple orders placed under the same customer account or shipping address.
It is your responsibility to provide accurate billing, shipping, and contact information.
6. Copyright & Content
All content, imagery, and design on this site is the intellectual property of Marisha Mistry.
Unauthorised use of content—including reproduction, redistribution, or resale—is strictly prohibited.
Please contact hello@marishamistry.com for permission requests.
7. Feedback & Submissions
By submitting feedback or ideas (e.g. custom product suggestions), you agree we may use them for future development or marketing purposes without obligation or compensation.
8. Third-Party Services
We may provide access to third-party services, tools, or links. We are not responsible for their content or practices. Use them at your own discretion and risk.
9. Personal Information
Your personal information is governed by our Privacy Policy.
We collect and use your information only for legitimate business purposes.
10. Errors & Corrections
Occasionally, there may be errors in descriptions, prices, or product details. We reserve the right to correct these without prior notice and to cancel any affected orders.
11. Prohibited Uses
You may not use the website or its content for any unlawful or harmful activity. This includes, but is not limited to, the transmission of viruses, phishing, or infringing on our intellectual property.
12. Warranties & Liability
We do not guarantee uninterrupted or error-free service.
Our handmade items may vary slightly in colour, texture, or scale. These variations are part of their unique character and not considered faults.
We are not liable for any damages arising from the use of our products or services beyond what is required by law.
13. Indemnity
You agree to indemnify and hold Marisha Mistry harmless from any claims or damages arising from your breach of these Terms or violation of any applicable law.
14. Governing Law
These Terms and your use of the website are governed by the laws of the United Kingdom.
15. Termination
We reserve the right to suspend or terminate your access to our website or services at any time, particularly if you violate these Terms.
16. Entire Agreement
These Terms, along with our Privacy Policy and Returns Policy, constitute the entire agreement between you and us.
17. Contact
Questions or concerns?
📧 hello@marishamistry.com